Recently, a number of the KTL SHEQ team undertook an influencing skills training course.
Its intent was to provide people with the skills to engage and communicate in an effective manner and arm them with the skills to be able to tackle difficult and challenging situations.
Anthony Heys Tech IOSH, SHEQ Advisor UK gave us his feedback from the course.
“The training course had a knowledgeable and passionate instructor who imparted their wisdom on how to influence, negotiate and persuade. This course was a good opportunity to discuss a topic with likeminded people; some familiar, some not so familiar. It was successfully delivered remotely and the content didn’t suffer. My key learning is understanding how to successfully persuade or influence a decision.“